* Neuromonics - FAQ's

I have been told there is nothing that can be done for tinnitus, what has changed?

Over the last decade or so, understanding of the various causes and factors that contribute to tinnitus perception and disturbance has improved tremendously. The role of the auditory pathways in the brain, as well as the role of the limbic and autonomic systems (emotional responses), has now been widely recognized. Based on this new understanding, the Neuromonics Tinnitus Treatment offers a new choice in the treatment of tinnitus, one whose effectiveness has now been validated in clinical trials involving hundreds of people with tinnitus.

What type of treatment is the Neuromonics Tinnitus Treatment?

Neuromonics Tinnitus Treatment is an acoustic based treatment together with assessment, monitoring, support and education from our highly experienced and specialist audiologist, Dr. Marsha Johnson, over a six month program.

How can I fit in treatment if I am working?

Since the Neuromonics Processor is lightweight and compact (approximately the same size and weight of a modern mobile phone), it is easy to carry around. Treatment is provided at comfortable listening levels so that it can be used in the course of normal daily activities, including work. Listening time does not need to be all at once, but can be broken up into several sessions during the day and fitted into travel, lunch or quiet work times. The appearance of the Neuromonics Processor is designed to be compact and non-conspicuous, so you can easily be listening to treatment, and no one need know.

Can I have the Neuromonics Tinnitus Treatment even if I use a hearing aid?

It is possible to use the Neuromonics Processor independently of your hearing aid during quiet times i.e., when you are reading or trying to sleep. We would be able to work out the most appropriate timing with you. You may have an improved ability to use your hearing aid after completing the Neuromonics Tinnitus Treatment, as your loudness sensitivity is likely to improve.

Is this a treatment for life?

Clinical trials have shown that after a period of approximately six months, people find that they no longer need to use the Neuromonics Processor as frequently or for as long each day. As treatment progresses and users become desensitized to their tinnitus, they also develop sufficient understanding of their tinnitus to know how best to use their Processor. For some, this may be as little as a few hours each week.

Can I just purchase the Neuromonics Processor by itself?

Through research and clinical trials, it has been shown that in order to get the full benefits of the Neuromonics Tinnitus Treatment, a program of support, monitoring and education is required. This support program from our specialist clinician includes adjustment of the acoustic stimulus through the two stages of the treatment, education as to the most appropriate times to use your Processor, advice on aspects of your lifestyle that may negatively impact your tinnitus and regular checks with reports back to you on your progress through treatment. Neuromonics wants to ensure that everyone who undertakes the Neuromonics Tinnitus Treatment gets the best possible outcomes from their treatment, so we don't provide the Neuromonics Processor by itself.

How can I make an appointment for my Neuromonics Evaluation?

Please call our clinic at (503) 234-1221 to schedule an audiological-vestibular evaluation. This will require about 90 minutes and can be scheduled at your convenience, and we do keep Saturday hours as needed by our out-of-area patients. You can also email Dr. Marsha Johnson directly at othtclinic@gmail.com

We will examine your auditory system thoroughly and complete a detailed case history before qualifying you for the program. Test and lab results with reports can be forwarded to your medical providers as requested. We prefer to receive all previous h. tests, and medical notes or reports related to your tinnitus prior to your first visit to the OTHTC.

Please ask your current providers to send the copies to:

825 NE 20th Suite 230
Portland, Oregon 97232

Does Insurance Cover the evaluation?

Most insurance companies will pay for the initial evaluation, be sure to check to see if you require a referral or have met your deductible for this calendar year. Please bring your insurance card and all info including insurer billing address along to your first appointment. It will be difficult to convince insurers to cover the cost of the device especially since this is a new therapy in the USA. Medical savings accounts are most often the most appropriate way to set up coverage for the program.

How does it work if I am from out of state?

Our clinic is located in Oregon, in Portland, which is a large city with good air and land transportation services. For ten years, we have seen patients from the Pacific NW as well as Alaska, Hawaii, and Canada. Dr. Marsha Johnson has spent the past ten years specializing in the fields of tinnitus and hyperacusis, and can offer a wealth of unique experience and guidance in her clinic in Oregon. As of this moment, she is the only certified provider of Neuromonics in the Pacific NW, and can offer support and therapy to people living in a larger region than more densely populated areas of the country. She uses phone, fax, email, letters, and onsite visits to connect with patients.

For the Neuromonics Program, there are the must-do visits to create a successful therapy protocol:

1) initial evaluation, 90 minutes

2) fitting visit, about 10 days to 2 weeks later, requires 60-90 minutes

3) changing programs visit, 8-10 weeks after the fitting visit

4) outcome assessment visit, 24-30 weeks after the fitting visit, to determine final improvements using tests and lab measurements

In between these four visits, there will be scheduled phone and email appointments to provide information, counseling, support, advice, and suggestions. Marsha is very encouraging and compassionate and has had very good rapport with patients and enjoys her work as a participant in the recovery programs for tinnitus and hyperacusis sufferers.

What do Current Patients have to say about Neuromonics so far?

"My tinnitus went from a metallic screech to a soft humming in the first few weeks"

"I have finally slept well"

"The music is very nice and pleasant to listen to, I find myself looking forward to the times that I am going to use my processor"

"It is like I am the master of me, again"

"My wife says, thank you"

"The tinnitus seems to be playing hide and seek instead of in-your-face"

How do I pay for my Neuromonics Tinnitus Treatment?

We conveniently accept VISA or MC purchases in our clinic, personal checks or payment by arrangement with a hearing aid financial plan, if you qualify. The American Tinnitus Association (www.ata.org) offers a Tinnitus Assistance Fund for economically disadvantaged individuals and you might like to request a Fund Application at their website.

Why isn't there a cure for tinnitus!

We are wishing and dreaming of that day, too, and providing financial donations to support research and current investigations. Someday...

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